When things are done right, we at Lightspeed Technologies know after some 20 years in the business, that a real, positive difference truly is made in people’s lives and results in better learning.
But as they say, the devil is in the details and for a reason. Because without the proper planning, and attention to details throughout the process, from bid, to actually using the installed units, classroom audio specifying and implementation can go terribly wrong. When that happens, schools get a less than optimal learning environment for kids, unneeded frustration for teachers, and expense falls to the well-meaning contactors and even manufacturers.
Since we understand this, Lightspeed just published a two-page brochure, packed with more than half a dozen key points that contractors, manufacturers, and educational stakeholders should be aware of, to insure an outstanding classroom audio specification and installation — every time.
The brochure is downloadable for contractors right from the Lightspeed website (click here). I encourage you to obtain this information, whether you’ve been specifying classroom audio installation projects for years, or have not, but have a forthcoming opportunity to do so.
Quality and service. Without those two keystones, you face headaches and troubling service calls. With super-low failure rates and a high level of manufacturer support, you can be assured that those service calls will not be a problem.
Consultation in specifying. Since each classroom is different, you should be able to count on pre-bid walk-throughs, consulting on room configurations and design from the manufacturer to ensure right-product specifications.
Competitive pricing. Winning bids is a function of knowing the market and landscape, from years of on-the-ground experience. Expect product manufacturers to know the market and how to be competitive.
Installation support. Without those pre-bid walk-throughs, resources available when contractors need them, tutorials, and a manufacturer’s representative to provide on-site support when necessary, it’s virtually impossible to guarantee right-fit installations every time.
In-Service Training. Having contractors trained on every variety of product, and training the teachers in the field (the ones who use classroom audio on a daily basis) are important details at which some fail. You need the manufacturer to provide troubleshooting tips and tutorials for educators, too.
Warranties. If you are going to specify and install classroom audio equipment, the length of the warranty is just one critical piece of knowledge. Other things, such as how the manufacturer supports that warranty regarding turn times, freight costs and other details are must-know information, too.
Programs. Training a designated troubleshooter at each school location can limit needless service calls, and back-up equipment to cover replacement items are crucial programs that ought to be in place to ensure smooth sailing at the schools on an on-going basis.
These are just some of the key details that Lightspeed Technologies has paid close attention to for years.
To get all the details, download the new Contractor’s Brochure today. And, of course, when you have a question about anything “Lightspeed,” don’t hesitate to call us at 800-732-8999 during support hours. You won’t go through a frustrating “phone tree.” You’ll be able to talk to a person who is happy to help.
So, please, by all means, whether you are a contractor or an educator-client: let us know how we can help you when you have the need.
Vicki Ogle is the Product/Program Manager for Lightspeed Technologies, and has been with the company in various capacities for over 20 years. She is a true customers’ champion and loves being able to share her own stories and experiences with the educators and students she serves.
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