6–Year Premium Warranty
LightSPEED Technologies products are guaranteed against malfunction due to defects in materials and workmanship, subject to the following conditions:
- The product must have been purchased from an authorized LightSPEED Technologies Dealer or representative. LightSPEED Technologies must perform all warranty service. Any service performed without the authorization of LightSPEED Technologies will void the entire warranty. This warranty does not cover any product that has been subjected to negligent use, connection to improper power source, misuse, or operated beyond its manufactured specifications and limits, or has not been reasonably maintained. Warranty shall not apply to alkaline or NiMH batteries, exterior finish, AC power cords, bulbs, or any other failings due to normal wear.
- Warranty is void when equipment is subjected to adverse temperature, humidity, moisture, or other conditions that are not considered normal environmental conditions.
This warranty excludes all damages or defects caused by shipping, transporting, or inadequate packaging for shipment.
Customers are responsible for freight charges to LightSPEED Technologies for service. LightSPEED Technologies will pay for return freight to the end user by most reasonable method.
The warranty period for each system and component type is listed below:
- Delta X6, Delta X10, and Delta X12: SIX (6) YEARS from the date of original purchase.
- RF Wireless Transmitters and Receivers: THREE (3) YEARS from date of purchase.
- CD players and Lead-Acid Batteries: TWO (2) YEARS from date of purchase.
- Microphones and cases: ONE (1) YEAR from date of purchase.
Products will be repaired or replaced at LightSPEED Technologies’ option during the warranty period.
FOR WARRANTY SERVICE, PLEASE CONTACT LIGHTSPEED TECHNOLOGIES CUSTOMER SERVICE DEPARTMENT AT 800.732.8999 (7:00AM – 5:00PM PST) TO OBTAIN RETURN AUTHORIZATION APPROVAL AND AN RA NUMBER.